Ordering guide
How to order, step by step
Two ways to buy: retail packs straight from the cart, or trade lots priced by quote. Here is exactly what happens at each step, from choosing a format to tracking your delivery.
Buying retail packs: instant checkout
Every product can be bought in small packs straight from the cart, with no account or minimum order.
- Choose your mushroomBrowse the shop by category or search by name. Each product page shows the scientific name, origin and every available format.
- Pick a format and pack sizeSelect fresh, dried, powder or extract and a pack size; the price updates instantly. Buying three or more packs of the same item applies volume savings automatically.
- Check out securelyEnter your delivery details and pay with any method shown at checkout, including bank transfer and cryptocurrency. You can check out as a guest or create an account.
- We pack and shipYou receive an order confirmation by email straight away. Dried and extract products ship in 1–3 business days; fresh mushrooms ship chilled from Monday to Wednesday.
- Track your deliveryA tracking link arrives by email as soon as the parcel is collected. Account holders can follow every order under My account.
Ordering trade lots: request a quote
For volumes at or above a product’s minimum order, or for lots you need graded, documented or shipped abroad, request a quote instead of paying at checkout.
- Build your quote listOn any product, choose a format and select “Trade lot”, or tap “Add to quote list”. Mix as many species and formats as you need.
- Tell us volume and destinationOpen the quote form and add quantities, grade preferences, target dates and the delivery address or port.
- Receive a written offerA specialist replies within one business day with grades, photos, lead time, documents and landed pricing. Samples are available before you commit volume.
- Confirm and payAccept the offer and pay by bank transfer or cryptocurrency against a pro-forma invoice. Standing orders can be set up on account.
- Ship with the paperworkYour lot ships insured with a commercial invoice, certificate of origin, phytosanitary certificate and certificate of analysis where applicable.
Payment and delivery at a glance
- Pay with any method shown at checkout over an encrypted connection.
- Bank transfer for trade orders and pro-forma invoices.
- Bitcoin, Ethereum, USDT and USDC, with the exchange rate locked for 30 minutes.
- Insured, tracked shipping on every order, with chilled packing for fresh product.
- If anything arrives wrong, we refund or reship.
Full details are on the shipping and delivery and payment options pages.
Need a hand with your order?
Ask the concierge in the corner of the screen, read the FAQ, or contact the trade desk. A person replies the same day.
Trade & wholesale
